FAQ
1. What materials do you use in your creations?
At Metal Artistry, we primarily use high-quality metals such as steel in our creations. These materials are carefully selected for their durability, aesthetic appeal, and ability to withstand various environmental conditions.
2. Can I request a custom design or personalized piece?
Absolutely! We love bringing our customers’ visions to life. Whether you have a specific design in mind or want to add a personal touch to one of our existing pieces, our team of artisans is here to turn your ideas into reality. Simply reach out to us with your requirements, and we’ll work closely with you to create a unique masterpiece.
3. How long does it take to receive a custom order?
3-5 days for processing and 4-5 days for delivery
4. Do you ship internationally?
Yes, we ship our products worldwide. Whether you’re located within the United States or abroad, we’re committed to delivering your order to your doorstep safely and efficiently. Please note that international shipping times and costs may vary depending on your location and local customs regulations.
5. What is your return policy?
For detailed information on our return policy, please refer to our Cancellation and Refunds page.
6. Do you offer wholesale pricing for retailers?
Yes, we offer wholesale pricing for retailers interested in carrying Metal Artistry products in their stores. Whether you’re a boutique retailer, interior designer, or online marketplace, we’re excited to partner with you. Please get in touch with us to discuss wholesale opportunities and pricing details.
7. How do I care for and maintain my Metal Artistry piece?
Proper care and maintenance will help preserve the beauty and integrity of your Metal Artistry piece for years to come. We recommend regularly cleaning your metal art with a soft, dry cloth to remove dust and debris. Avoid using harsh chemicals or abrasive cleaners, as they may damage the finish. For outdoor pieces, we suggest applying a protective sealant or wax periodically to safeguard against rust and corrosion.
If you have any further questions or inquiries not addressed here, please don’t hesitate to contact us. Our dedicated team is always happy to assist you.